Help center

Select “Sign up”, enter your first name, email address, phone number and password, then confirm your email address. Registration is available to adults only.

Go to the Forgot password page, enter your email address and follow the instructions to reset your password.

Browse the listings, find a service or item that interests you, then select “Propose an exchange”. You can also create your own listing to receive proposals.

Yes, as long as the exchange has not been completed. Go to “My exchanges” and use the cancellation option. If there is a dispute, contact our support team.

Check their confirmed contact details, profile description and available history. These elements can build trust, but they are not proof of identity or a guarantee. Keep the terms of your agreement in the messaging area.

Swoplink applies appropriate security measures, including HTTPS, hashed passwords and restricted access. Read the Privacy Policy to learn which data is used and which technical service providers are involved.

Yes. Registration and use of the platform are free, and Swoplink does not charge a commission. For rentals, however, the renter pays the owner directly outside Swoplink.

Any price and deposit are agreed and exchanged directly between members. Swoplink does not collect them. Record the dates, amount, payment method, condition of the item and return terms in the messaging area.